LA Daily – Olive Garden is defending its practice of giving customers as many breadsticks as they want, saying the policy conveys “Italian generosity.”
The remark is part of a response by the chain’s parent company, Darden Restaurants Inc., to a nearly 300-page criticism released by hedge fund Starboard Value last week. Starboard took Olive Garden and its management to task for a litany of issues, including its liberal distribution of breadsticks, its failure to salt the water used to boil its pasta and even the length of the asparagus it serves.